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Recovering information from a broken phone. How to get numbers out of a broken phone yourself. Ways to save data from a smartphone

And hello again, lovers of new products from the world of gadgets! Many subscribers ask us how to extract information from a broken phone? Like numerous technical devices, a cell phone can fail sooner or later.

In the event of a fall or impact, or careless handling of a mobile phone, it is very easy to damage it. What to do in this case and how to get data from a mobile device if the phone is broken? This will be discussed in our today's blog.

How to extract information from a broken cell phone

One of the easiest ways to extract the necessary "info" from your pet is to use a cloud copy. Owners of other brands of cell phones can also use the "cloud" to retrieve lost data from Samsung, Nokia, NTS or Lenovo, as well as other Android phones.

“Getting” information from a faulty, broken phone is quite difficult. The ability to disassemble a mobile phone may require knowledge of many technical skills. However, you can use special cloud services that will greatly simplify the work of extracting the necessary data from a broken phone.

In order to use "cloud technologies" you need to pre-configure the functionality and it is quite difficult to do this. At the same time, there are a number of ready-made services that are initially installed on Fly, LG, Sony, and other phones. Of these, it is worth highlighting "Google" contacts.

The first thing to do to make your database available from another phone is to add a Google account to another mobile phone. When you connect your smartphone for the first time, during activation you will need to synchronize your smartphone with your Google account.

Select "Existing" or "New" account. To restore all old contacts, you need to specify "Existing", then enter your email and password that you used on your old cell phone.

In the event that the device already has another account, then you first need to enter the "Settings", and then click "Add account". After that, select the device you wish to "pair" with this phone.

For greater security, immediately after copying all the data, you can enter the phone settings, and then quickly remove the account link. To do this, open "Settings", click on the "Google" menu, select an account and click on the "Menu" button. After that, click "Delete account".

Now, you only need to enter the application and all contacts will be loaded.

What to do to pull all contacts using PC

It will not be possible to completely copy all the data to a computer, however, all information can be very easily viewed on a computer monitor. Then it is easy to find the necessary data and write out the necessary information.

To do this, type http://mail.google.com in the address bar. Then you need to enter your email, as well as the password for your Google account. After passing authorization, you will be taken to the Gmail interface. To see the desired telephone contacts, press the key with the image of a handset. It is located at the bottom left of the screen.

By clicking on the magnifying glass icon, you will see 8 phone contacts that are linked to the account. If you start dialing a new phone number or contact name, it will be in your list.

How to "get" information from the phone using the ADB protocol

Is it possible to get the necessary information using a special "protocol"? Of course, yes!

ADB is a special protocol for accessing the Android system. In order to extract information using the ADB protocol, you will need a computer and a USB cable. To use this method, you need to enable the "USB Debugging" function on your smartphone (it is located in Settings" in the "For Developers" section).

To go there, you need to open the “About phone” item and then click on the “Build number” item 10 times. It should only be taken into account that this method is mainly used only by advanced users.

So, in order to download data from a broken phone in this way, you will need a “computer” on the Windows operating system (from version 7 and above), a cell phone that will have the “USB Debugging” function connected with the “Mass Storage” connection mode .

Also, drivers for the phone model must be installed on the PC.

In order to extract the contacts, you should click on "Start", and then enter the value "CMD", but without quotes. After that, the system will prompt you to run "cmd.exe". After agreeing, click on "Enter". A terminal window will open up for you.

Now, move this terminal to the folder with the ADB terminal. Type "cdX://adb" followed by "Enter". Instead of X, put the letter of the non-system "screw".

The last thing you need to do is enter the following command "adbpull /data/data/com.android.providers.contacts/databases/contact2.db/home/user/phone_backup/" and then click on "Enter". Now in your folder with the specified terminal there will be a file "contact2.db", where your SQL database will be. If you want to view it, download SQL editors, or use Notepad.

So, today we figured out what to do if the phone does not work. If you like our articles and they are useful, please subscribe to blog updates or be added to groups VK, facebook or Twitter. We are also on youtube channel. See you again and good luck!

The classic situation with smartphones. Often observes the following, for many people, a smartphone is both a laptop and a camera and a multimedia device and a player and e-books and a password keeper - all in one. One concept device for all occasions that fits in your pocket or purse. However, people do not even think about the safety of all their information. Well, the truth is, if you store everything on one device, then you just need to back up information somewhere. Usually, backups are used: cloud storage, an additional memory card, FTP hosting, a home computer or laptop, or anything, just to save important information. You must understand that in case of loss of a mobile phone, or in the event of a breakdown, all your information will be inaccessible to you. What will you do, start life anew? But what about the photos of your young children, who had already grown up by the time your smartphone broke down, but what about everything for which you bought yourself a smartphone, and not an ordinary dialer? In other words, you are in trouble...

Let's try to figure out what to do if your smartphone does not turn on, and the information (in our example, these are photos) is dear to you.

First, you need to figure out exactly where the photos from your smartphone were saved. When buying a smartphone, many users immediately buy a memory card for it and the sales assistant, or just a friend, or the user himself, sets up saving all the data on the memory card. This is a very correct step, because in the event of a phone breakdown, to obtain information, you only need to remove the memory card from it and insert it into the card reader of your laptop or personal computer. Yes, you broke your phone, but all your information is still available to you.

But what if you did not use a memory card to save photos to it. You need to figure out what kind of phone breakdown you have. It may be possible for you to turn on your smartphone simply by changing the battery. One of the most common breakdowns of a smartphone, when it stupidly does not turn on, is a battery failure. Any battery has its own resource of charges, discharges, and when this resource is reached, you run the risk of not turning on your smartphone anymore. Try to change the battery by buying a cheap Chinese one or taking one for verification from the seller.

There are cases when the smartphone does not turn on, however, when connected to a computer, it boots up in mass storage mode and is visible in the system as an ordinary flash drive. Try connecting your smartphone to your computer and see if you're lucky.

Alas, there are no more ways to copy information from a dead smartphone. You just need to give the phone for repair and try to somehow turn it on in order to make a backup of the available information.

For the future, we advise you to use cloud storage to save copies of your important information. When you install any cloud storage application, you will be provided with a list of various settings for flexible configuration of your smartphone. You can set such settings under which, being in the coverage area of ​​WI-FI networks, the smartphone will automatically back up your information, and exactly the one you choose. For example, you need to copy only photos and videos, but not copy music and books, or otherwise, everything is individual, based on your wishes ...

Thus, today we have considered the options for how to get a photo out of the phone if it does not turn on.

There are several more or less working ways to restore contacts if the phone with a broken screen is functioning and allows you to access the memory.

One of the difficulties is that when you connect your phone to a PC, to manipulate files and access the Android file system, you need to enable USB debugging (USB debugging). Of course, it is impossible to do this on a phone with a broken screen or a non-working touchscreen.

We will describe how to “pull” contacts from Samsung without enabling USB debugging. The advantage of the approach is that you do not need to root the phone, install dubious applications.

A warning. This method will not help if USB data transfer was not initially enabled on the phone.

Step by step instructions for recovery

Owners of Samsung devices are lucky - there is excellent software for restoring and backing up contacts.

All we need is two official programs from Samsung:

  • - a proprietary program for saving a backup copy of messages, SMS, Android user data on a PC
  • Samsung Kies - works in conjunction with Smart Switch, its functions are similar.

It's great if these programs are already installed and you have used them before. If not, follow the next instructions.

1) Download and install (in any order) Smart Switch and Kies on your computer.

2) Launch Smart Switch and back up user data on Android.

Attention! If Smart Switch does not install, you most likely need to download the app on your mobile device as well. To do this, after installing Smart Switch on your PC, you need to click in the center of the screen (you will be asked to confirm the download of files to your phone). It may not be possible to do this the first time, since the actions are performed blindly. If you did everything correctly, the Smart Switch installation process will complete successfully.

3) The backup file - it's called Contact.spb - is available at: C:\Users\[Username]\Documents.

The file with contacts Contact.spb can be opened through the Samsung Kies program, in the “Contacts” tab. Through the main menu, we indicate to the program a file with a backup copy of contacts on a PC. As already mentioned, it is available at C:\Users\[Username]\Documents\Backup\. As a result, Samsung Kies will display all phone numbers and contacts stored on the phone, you can view them with all related information.

4) To save contacts, click the "Save As.." button and select a convenient save format.

The following extensions are available to choose from - .spb, .csv and .vcf. This file can be easily imported to another mobile device or saved to Google Contacts.

This completes the restoration of contacts. By the way, in the same way it is convenient to make backup copies of your phone book on a computer. We recommend doing this regularly.

If Samsung branded software did not help to return contacts

Try also contact recovery apps from 3rd party developers - . Among them there are both paid and free tools. They require root access to work. In most cases, they only work with the working screen of the device.

Got questions? Ask through the feedback form.

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A modern person stores a large amount of very important data in the memory of his smartphone. It can be photos, audio recordings, videos, books, notes, and much more. However, as a rule, the main value for any user of a mobile device is the contents of the contact book, which stores all the phone numbers ever saved by the user.

Life is an unpredictable thing and you can easily ruin your smartphone during operation.

Repair is not always advisable and one could simply buy a new device. This is where the question arises of extracting data from saved contacts from a damaged smartphone.

In the informative article below, we will look at how to get contacts out of a broken Android phone. Methods for extracting information will depend on the degree of damage to the smartphone.

Situation 1. The screen is broken, but the sensor works and the image can be seen

So, you are lucky and the screen of the device has retained its performance, despite the damage. The procedure in such a situation is quite simple:


After the operation all information about contacts will be saved in a special file with *.vcf extension on an external microSD memory card.

It is important to know

To transfer information about phone numbers to another smartphone, just insert a memory card into it, select "Import/Export" in the "Contacts" module menu and activate the "Import contacts from memory card to phone" item.

Situation 2: There is an image on the screen, but the sensor does not work

Now consider another situation, when the touch layer of the display is damaged and the screen does not respond to touch. In this case, we can help connecting an ordinary computer mouse to a smartphone via the USB-OTG interface. Almost every modern smartphone is equipped with this interface. Through a special adapter (it can be purchased at a smartphone dealership, it is inexpensive), you can connect a mouse, and even a physical keyboard to the phone.

Will be useful

In case of damage to the sensor, it is advisable to connect a computer mouse via the OTG interface, clicking on the buttons of which will replace a finger tap on the screen. After connecting, you can export contact data to a file on a microSD memory card.

The simplest situations with screen damage were considered above. Below we will try to figure out how to get data from a broken android phone if the screen does not show.

Also, options for controlling the phone from a computer via USB will be considered if its touch screen is broken.

Situation 3. The screen and sensor are broken and do not show anything, but the phone functions normally

In a situation where the smartphone screen is badly damaged and does not allow you to see the displayed information, there are several options for extracting contact information. They are listed below.

Restoring contacts through the Google cloud service

When setting up a new Android phone for the first time, the user is strongly recommended to create a new Google account.

The main advantages of creating an account are as follows:

  • Access to a large application store Google Play Market;
  • The ability to track the location of smartphones with a connected account and activated data transfer (for example, to track the coordinates of a child);
  • The ability to save basic data (for example, a contact book) when synchronizing with a Google cloud storage service.

As follows from the above advantages, when activating an account on an Android smartphone and synchronizing information with the service cloud, . The procedure is as follows:


Restoring contacts through a Google account on a personal computer

Another option on how to extract data from a broken Android phone, if the screen does not show, can be logging into a Google account on a personal computer. In this case, you need to do the following:


If the previous methods are not suitable for extracting contact data for some reason, you can try if the screen is broken, control the phone from a computer via USB. To do this, you can use the ADB interface.

The list of required items for the data extraction process:

  • Personal computer with Windows 7 operating system or higher;
  • The mobile device from which you want to copy the information;
  • USB cable for connecting a gadget;
  • ADB drivers installed on the computer for your phone model;
  • Turn off the smartphone if it is working;
  • The directory of the ADB terminal unzipped to the root of any disk (the folder should be called "ADB").

In order to get the necessary information by controlling the phone from a computer via USB, if the screen is broken, you need to perform a number of the following manipulations:

  • Run the command line in the operating system, to do this, press the key combination Win + R, type cmd.exe in the required field and click OK.

  • Next, you need to enter the command "cmd.exe drive:\ADB", where the drive is the partition where the ADB terminal files were unpacked.

More than 80% of buyers prefer smartphones with the Android operating system already installed. A lot of exciting applications in the Play Market, the ability to download free software updates, a user-friendly interface, flexible settings, a GPS navigator, support for multiple accounts and much more.

But modern models of mobile devices are not very durable. Therefore, the problem often arises of how to get data and restore contacts and sms that are in the internal memory of an already broken Android phone. In this article, we will help you recover lost information from your smartphone, in particular, extract contacts from a broken Android phone.

I’ll immediately offer an interesting way - you can connect an HDMI cable to a TV and a monitor. And then, by connecting a mouse via bluetooth or USB, save the data to a memory card.

Proven Ways to Extract Contacts from Broken Screen Phone

The lack of direct interaction with water during the fall makes it very easy to recover data from the SIM and external memory of the phone. To do this, just take out an SD or operator card, place them in another work phone.

Below we will analyze other ways to gain access to a phone with a broken display:

  • via USB cable;
  • Email;
  • special programs;
  • cloud data storage;
  • adb protocol.

Let's consider what difficulties users usually face, how to help themselves in such a situation, and how to see the numbers on a broken phone.

How to get Android data from the cloud?

The convenience of working with the Google service is that when registering a mobile device, an account is created in Gmail.com. It will be in the future after the acceptance of the user agreement.

To get contacts from a computer from the cloud if Android is broken, use a mailbox. In the upper left corner, click the "Gmail" icon and "Contacts". In the upper right corner we find the image in the form of tiles with the signature "Google Apps", go to "Disk", select the file "Contacts.vcf". You can select "Backups".

The easiest way to do this is to go to www.google.com/contacts and copy contacts from a broken Android to a new Android smartphone. In the working device, enter your account information and turn on synchronization.

Method via usb cable and PC: how to enable USB debugging?

If your phone is in trouble, you should not be upset. To get absolute access to the device and be able to remotely update the smartphone software, create backups and restore lost data, move files from Android to PC, you should use ADB.

But first you need to enable USB debugging. There are several versions of operating systems, respectively, consider the options for enabling debugging for each version.

For Android 2 and 3 software. Go to the menu. Select "Settings". The next thing we need is to go to "Applications". Open them and find a section called "Development". Here we see the "USB Debugging" feature. We agree with the "Yes" button.

4 version of the Android operating system. Of course, we go to the device menu. Choose settings. We are looking for a category called "System". Select "About phone" information. We turn our attention to the "Version Information". In the "Build number" parameters, we press until a window appears with the inscription "You have become a developer." Again we return to the "System". Looking for a new item. This will be the already connected “For Developers” section, where the necessary “USB Debugging” will appear. Choose.

5 version. From the settings you need to go to the information "About phone". We are looking for options. Select "Build Number". A few clicks and "You are now a developer"! Again, go to the initial settings. We turn to the category "Additional". We are looking for the corresponding menu item: "For developers". We continue by going to the "USB Debugging" category. Everything is ready!

How to use ADB to restore and copy

Before starting work on recovery, you need to download ADB from the official site qtadb.wordpress.com, download QtADB 0.8.1 version (tested on windows 7) or "Android Debug Bridge" driver to your computer.

This program is for extracting data from a broken android. Consider a step-by-step instruction that will help you extract files using the capabilities of a personal computer from a broken android smartphone:

  • download Adb Run on PC;
  • unpack;
  • we are looking for the desired file with the name "adb.exe";
  • run as administrator;
  • a pop-up blue window appeared;
  • press the "y" and "Enter" keys several times;
  • loading a mobile device;
  • connect the phone to the computer via USB;
  • open the "Task Manager";
  • choose your mobile device;
  • right click to open the menu;
  • select the item "Update drivers";
  • access the "adb" folder;
  • press "Shift";
  • choose an empty seat;
  • open command prompt, start, type cmd, press enter. Here you need to be especially careful;
  • carefully write "adb pull /data/data/com.android.providers.contacts/databases/contacts2.db";
  • press "Enter".

The final file will have the extension db. To open it, use Excel. And by converting to csv, you can restore the phone book back through.

Programs on android to receive and copy information

Not too complicated instructions for the Recovery menu will help you recover data from the memory of a phone with an Android operating system and find out the information we need. This program is already installed in the smartphone itself. How to enter the menu and through the recovery to quickly extract contacts and SMS from Android with a broken screen:

  • turn off the smartphone;
  • simultaneously hold down the volume at the “quieter” level and the power button;
    with the sound button, select the “backup and restore” item;
  • go to the "backup" section, select it several times using the device's power button;
  • launch a smartphone connected to a PC;
  • select "My Computer", find Android and look for the "backup" folder;
    unpack the archive;
  • select data/data/com.android.providers.contacts/databases/contacts.db;
  • We open it in a convenient way or through the online converter gsmrecovery.ru. Usually an Excel spreadsheet is used for this purpose.

You can also use "dr.fone" to extract contacts from a broken Android phone, but first you need to find and install this program on your computer. This video demonstrates how the program works.

After clicking the "Allow" button, you allow access to all personal data, including photos, numbers, videos. The "Start" button starts scanning the phone. All recovered items will appear on the screen. After noting important information for yourself, continue by clicking "Recover". It is better to copy contacts and sms from Android to computer in CSV or HTML format.

Other options to pull contacts

  1. Try another way -. A good option would be to install the Viber application on a PC. The viber displays all the contacts of the phone book.
  2. Using the MyPhoneExplorer application (www.fjsoft.at/en/downloads.php). Install the program and copy all the contents to the PC. On a smartphone, the program is installed without using a screen. But only USB debugging should be enabled!
  3. If nothing helped you, you will have to seek help from expensive service centers and change the screen.

Ask questions in the comments, we will try to help.